Shipping policy
All domestic orders receive free shipping with a minimum purchase of $175.00 before applicable taxes. Please note that class registrations and gift card purchases do not count towards free shipping. In the event that you do not receive your package, we will file a claim with the delivery provider. Until that claim is resolved, we might not be able to send you a replacement order. We are not responsible for delayed or late deliveries once parcels are in the hands of the shipping provider. We will do our utmost to assist in tracking packages.
Lettermail shipping is available upon request, only for the mailing of patterns. Please note that lettermail is not insured by Canada Post and Watergirl Quilt Co. will not be responsible for replacement merchandise should your order not arrive. |
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| International Shipping | ||||||||||||||||
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We ship to the contiguous United States and the cost is $23.99 CDN on orders with a subtotal of $174.99 CDN. For orders with a subtotal of $175.00 CDN or more, we offer a preferred shipping rate of $18.99 CDN. We do not ship to the Hawaii, Alaska, Guam, Puerto Rico or other American territories. |
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| How are orders packaged for shipping? | ||||||||||||||||
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We will package your order in the most suitable way to secure the best shipping price and expediency of delivery. This means that when you order a fabric bundle, it will not necessarily arrive looking as it did on the shop website. For example, a fat quarter bundle that is folded and tied with a ribbon, stacked as a bundle, might be dismantled to make your package flatter to in order to keep shipping costs down as the larger the width of the package, the higher the shipping cost. |
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| What are my options for receiving my order? | ||||||||||||||||
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